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Due to COVD-19 our Hartlepool showroom is closed until further notice.
We are still processing online orders as normal and our team are available on the phone. Stay safe x
Here at Prebeat, our goal is to dispatch and deliver your order as quickly possible. Most of our orders are sent using Parcelforce and once dispatched, the order tracking will be uploaded to your order and also sent in an email.
Some smaller orders which are low in value and under 2kg in weight will be sent via Royal Mail 2nd Class post.
Delivery on orders over £40 to mainland UK is free. For orders under £40, the charge is just £3.50. Orders for non mainland UK and EU destinations (see our main delivery page) are free when you spend £100.
As you can see from the images on the left, our products clearly show when you can expect delivery. We have hundreds of items available for next day delivery if you order by 3pm, and then many more products that will take slightly longer. Remember, you will receive a notification from Parcelforce on the day of delivery with a 1 hour delivery window.
You can buy from us knowing you have 30 days to return an item for a full refund, as long as that item is returned in its brand new and unused condition. For full details of our Returns Policy, see our main Returns page.
All of our products also have a manufacturer's warranty of a minimum of 1 year. Should a product be faulty within 30 days of purchase, just contact us and we will arrange the return at our cost for a replacement. After the 30 day period, you will need to return the item for repair under warranty.
