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Here at Prebeat, our goal is to dispatch and deliver your order as quickly possible. Most of our orders are sent using DPD and once dispatched, the order tracking will be sent to you via text and/or email - as long as you have provided this in your order details.
Some smaller orders which are low in value and under 2kg in weight will be sent via Royal Mail 2nd Class post and will take 1 extra day to arrive.
Delivery on orders over £40 to mainland UK is free. For orders under £40, the charge is just £3.50. Orders for non mainland UK and EU destinations (see our main delivery page) are free when you spend £100.
As you can see from the images on the left, our products clearly show when you can expect delivery. We have hundreds of items available for next day delivery if you order by 3pm, and then many more products that will take slightly longer (as shown in the second image), but this will always be communicated to you. Remember, you will receive a notification from DPD the night before delivery and again on the morning of delivery, with details of the 1 hour delivery window.
You can buy from us knowing you have 30 days to return an item for a full refund, as long as that item is returned in its brand new and unused condition. For full details of our Returns Policy, see our main Returns page.
All of our products also have a manufacturer's warranty of a minimum of 1 year. Should a product be faulty within 30 days of purchase, just contact us and we will arrange the return at our cost for a replacement. After the 30 day period, you will need to return the item for repair under warranty.
